Account Deletion Policy

Timber is developed by Montgomery Software Foundry Inc.

Request deletion by email

You do not need to install Timber or sign in to submit a request.

Email [email protected] with the subject “Delete my Timber account” and your account email or username. If possible, send it from the email linked to your account. If you use phone sign-in or cannot access that email, tell us so we can help verify ownership.

Never send your password or a sign-in verification code. We confirm ownership before deleting anything and complete deletion within 30 days after verification. We email you when it is complete.

Delete inside the app

Open About → Account → Delete Account, enter your username, and confirm. You may need to sign in again. If this fails or you cannot access the app, use the email option above.

What gets deleted

Deletion removes your Timber sign-in account, profile and username reservation, saved workouts, injury records, push-up challenge progress, AI usage records, push token, buddy relationships, and blocks. Reports you filed about other users are kept for moderation. Shared exercise names may remain in the catalog, but we remove their account attribution.

Deletion is permanent. Signing out, turning off social features, or uninstalling Timber does not delete your cloud account. Email requests cannot remotely erase copies already stored on your devices; remove the app’s local data or uninstall it on devices you control.

Provider retention

Diagnostic/security logs, previous AI requests, and backups may remain with service providers for their retention periods. We initiate applicable provider deletion requests where available; we do not promise instant removal from every backup. Details and provider links are in the Privacy Policy.